Exceptional eCommerce Customer Portal Software
Need an enterprise information portal without a large commitment of valuable resources? Compared to other portal applications, KommerceServer webPortal is a fast, cost-effective way to enter the world of eCommerce. In many cases, you can have an effective, valuable website ready for your customers to use in only one week.
New! KommerceServer Release 5.6 is available, contact Kore to setup a product demonstration.
Give your customers the convenience of 24/7 self-service capability so they can quickly and easily track in-transit shipments, view their current orders, re-order using shopping lists, see their open Acccount Receivable balance, and more. With webPortal and a few mouse clicks, your customers can view their current and historic orders or credits. And our portal application automatically links to Federal Express. UPS, DHL, or other carrier to track in-transit shipments.
Benefits and Features
A customer portal will give your customers 24/7 self-service access to view their orders, invoices, shipments and more.
- Access current and historical order, credits, shipments and invoices with supporting detail
- Track in-transit shipments with links to FedEx, UPS, DHL, or other carriers
- View purchase history summary and detail by product to determine trends
- View open A/R balance and aging information
- Create virtual customers for grouping multiple customer accounts
- Supports customer-administered contacts and web access
- Integrates directly with KommerceServer webStoreFront
- webPortal is mobile ready
With webPortal, your Customers can search and view historic or currently active business transactions. A list of historic purchases summarized by product provides your customers a way to examine the frequency and volume of the products they buy. This can help them determine appropriate order levels and policies with your company.
Online Shopping Lists and Quick Orders
When integrated with webStoreFront the webPortal shopping lists can be used as an order form for your customer's convenience. By simply filling out the quantity for each product desired and submitting the page, the products are added to their shopping cart.
Once an order is placed, customers can use the webPortal to view shipment details and link to the shipment carrier's website to track individual shipments.
Historical transaction pages link to the related product detail pages in the webStoreFront where your customers can re-order a product conveniently or repeat and entrire order with a single click.
Easy Account and Customer Management
Multiple customer accounts can share a master reference, thus grouping them into one virtual customer. This is ideal for large customers with many store locations. A buyer in one store can be granted the permission to follow up on an order and delivery status for any store within the virtual customer.
Our enterprise information portal also give you complete control. You to not only control which people (contacts) have access to your website -- you also control which of those contacts are administrators. Contact administrators have the authority to create or remove contacts within their own company. This feature can save your staff valuable time managing contacts, especially for your large customers where there may be many buyers or employee turnover in the company.
KommerceServer webPortal is Mobile ready
out-of-the-box. Get the power of webPortal in a compact mobile package using a streamlined, responsive user interface designed for the requirements and workflow of the mobile user. A perfect complement to your corporate website.
Designed for Back Office Integration
KommerceServer webPortal is designed for integration with a back office system. This integration provides key information for the webPortal such as: customers, orders, credits, shipments, invoices, etc.
KommerceServer uses Kore's Kourier Integrator product to enable integration with other back office systems. A key feature of Kourier Integrator is the ability to update the KommerceServer SQL Server database in near real-time with only the most recent changes from the back office system. This makes it fast and easy to keep the systems synchronized and boosts overall performance.
KommerceServer has pre-defined integrations to several ERP systems such as: Epicor Eclipse
, Epicor Prelude
, Epicor DataFlo and Infor LN (Baan).
KommerceServer Architecture Advantages
The fact that KommerceServer uses Microsoft SQL Server as its transaction database, plus the overall architecture and integration design of KommerceServer provides many advantages and benefits compared to an eCommerce system that is directly connected to your MulitiValue back office system.
These advantages include:
- Increased Security
- Improved Performance
- Independent Operation
- Higher Scalability
- More Flexibility
The KommerceServer solutions are designed to expedite your eCommerce implementation and minimize costs. The solution pricing includes all the software and services needed for a complete eCommerce Solution.
KommerceServer solutions can be deployed to a service provider or it can be hosted locally. In either case, your systems must meet certain minimum requirements, contact Kore for details.